Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 1 | P a g e USRobotics® Courier® M2M 3G Cellular Gateway User Guide & Technical Docu
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 10 | P a g e Installation Requirements Gateway base unit Included power supply
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 100 | P a g e Internal Power Circuits Block Diagram SIM Card Requirements The gateway h
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 101 | P a g e Certification and Operator Approvals For detailed info about the obtained
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 102 | P a g e Explosive atmosphere Turn off your device in any area with a potentially e
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 103 | P a g e manufacturer reserves the right to make changes to the content of this doc
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 104 | P a g e Operator approvals The USR3510 3G Americas is approved by the following ne
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 105 | P a g e model CG1102, the Industrial serial card; model CG1103, the Ethernet
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 106 | P a g e The amount of testing and certification work highly depends on the support
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 107 | P a g e Please visit the FCC website for more detailed info on the equipment autho
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 108 | P a g e REACH regulation; When developing a new expansion card one should make
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 109 | P a g e USR Universe Guide The USR Universe Guide explains how to deploy firmware
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 11 | P a g e For operators using a SIM card, the network settings will populate auto
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 110 | P a g e 1. Visit the page: http://www.usr.com/activate/3510 and click the ‘Green’
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 111 | P a g e 3. If everything is accepted by the validation, a confirmation box will a
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 112 | P a g e Activating a Gateway Using USR Universe Before being able to activate a
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 113 | P a g e Activation of devices in bulk It is only possible to use the Bulk Devic
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 114 | P a g e Groups The main purpose of a group is that a user can provision (Over-the-
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 115 | P a g e The user can then start to edit the group, adding devices, invite owner
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 116 | P a g e Adding devices in bulk It is only possible to use the Bulk Device activ
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 117 | P a g e Moving a device from another group Go to 'Devices/Group/Manage dev
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 118 | P a g e To change the group name and description: 1. Click Devices in the menu. 2
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 119 | P a g e Setting the Check-in Frequency The check-in frequency is the interval at w
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 12 | P a g e To install the SIM: 1. Using a T6 Torx screwdriver, remove the four screw
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 120 | P a g e All the devices in this group will be updated with the new check-in frequ
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 121 | P a g e 2. In the 'Software section' you will see the current software
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 122 | P a g e 1. Go to 'Devices' and choose the desired group
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 123 | P a g e 2. Within the group page, choose 'Manage software'.
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 124 | P a g e Then you see all the software that is currently set for this group. For ex
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 125 | P a g e Set the check in, or update frequency, which defines when a device chec
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 126 | P a g e To see the group device list: 1. Click Devices in the menu. 2. Select a
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 127 | P a g e 4. Then you see an overview over all the devices that belong to this grou
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 128 | P a g e To set the check-in frequency for a specific device: 1. Click Devices in
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 129 | P a g e 4. Then you see an overview over all the devices that belong to this grou
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 13 | P a g e 3. Sign in and complete the Activate Device page. Select or enter a User g
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 130 | P a g e 6. Choose the desired Check-in frequency and click 'Update'.
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 131 | P a g e To enable automatic update and select the software for download at the nex
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 132 | P a g e To ignore automatic update: 1. Click Devices in the menu. 2. Select the
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 133 | P a g e To change the device name and description: 1. Click Devices in the menu.
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 134 | P a g e 4. Then you see an overview of all the devices that belong to this group.
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 135 | P a g e Choose the desired name and description and click 'Update'. Dea
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 136 | P a g e To deactivate a device: 1. Click Devices in the menu 2. Select the group
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 137 | P a g e The following items can differ: Check-in frequency Firmware Radio
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 138 | P a g e Users All Gateway devices need to be associated with a group and it is
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 139 | P a g e Add a new user It is always possible to add new owners/members to a gr
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 14 | P a g e Selecting a Wireless Provider For the minimum, out-of-the-box installation
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 140 | P a g e 3. When you click ‘Invite’ the person who is invited will then receive an
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 141 | P a g e 2. Click the ‘Checkbox’ to the user(s) that should be removed 3. Then cl
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 142 | P a g e Managing System Firmware The USR Universe allows you to see a list of all
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 143 | P a g e You will then see an overview of all the available 'Firmware' M
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 144 | P a g e Radio firmware is displayed by clicking the 'Library' on the men
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 145 | P a g e Then you will see an overview of all the available 'Radio Firmware&ap
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 146 | P a g e Clicking on ‘View Applications’ will get you to the section where you can
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 147 | P a g e In order to upload a new application, please click the '+ Add new app
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 148 | P a g e After the application is uploaded and created, you will see your applicati
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 149 | P a g e Now this application will be available for the '2nd Floor' group
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 15 | P a g e 7. Proceed with the wireless provider selection. For Verizon Wireles
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 150 | P a g e Then you will see all the software that is currently set for this group. W
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 151 | P a g e (You can also change application per device, following the same procedure
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 152 | P a g e 2. If changing the password, enter the current password. 3. Click Updat
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 153 | P a g e Troubleshooting How does connection priority work in conjunction with conn
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 154 | P a g e Priority Order Between Remote Login, DMZ, and Port Forwarding Rules An
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 155 | P a g e Reject everything DMZ The DMZ has a lower priority than the remote logi
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 156 | P a g e Automatic Update Flow Chart Why Does the Page Display Incorrectly? If th
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 157 | P a g e Chrome (Windows 27.0.1453.110, Mac 26.0.1410.65) Opera (Windows 12.0
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 158 | P a g e Licenses Most of the source code used in the Gateway is available under fr
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 16 | P a g e For all SIM card based operators The network settings populate automati
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 17 | P a g e 4. Slide the card into slot, using the side channels or grooves on the dev
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 18 | P a g e Related Topics Configuring Expansion Cards Mounting the Gateway The gatewa
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 19 | P a g e Mounting on a DIN rail To mount the gateway on a DIN rail, use two DIN rail
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 2 | P a g e Table of Contents Table of Contents ...
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 20 | P a g e Click this tab To do these tasks Home Verifying the Internet Connection Ch
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 21 | P a g e Logging On to the Base Unit To log on to the embedded web interface: 1. In
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 22 | P a g e Priority based In priority based mode the gateway will first try to mak
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 23 | P a g e LAN interfaces Displays a list of the available LAN interfaces and the
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 24 | P a g e Interfaces Tab The interfaces menu groups the settings of all connection te
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 25 | P a g e Mode This will define the state of the Ethernet interface when the WAN/L
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 26 | P a g e Lease time Lease time is configurable from 2 minutes up to 24854 days. D
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 27 | P a g e 3G Connection Tab The 3G Connection tab configures the gateway WWAN interfa
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 28 | P a g e Signal Strength Displays the received signal strength. ECIO Displays
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 29 | P a g e General The General section configures the WWAN interface on the gateway.
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 3 | P a g e Groups ...
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 30 | P a g e Only upon traffic By default, the device is always connected to the netw
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 31 | P a g e Allow ICMP Allow ICMP messages to pass the firewall. Most important usag
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 32 | P a g e Network Settings If AT&T or UMTS Generic is the chosen wireless operat
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 33 | P a g e o Automatic: Registers the device to the network corresponding to the SIM
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 34 | P a g e CDMA If Verizon Wireless or Sprint is the chosen wireless operator, click S
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 35 | P a g e IP Config The IP configuration field allows to set: IP address: This is
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 36 | P a g e Data counters Data counters will trace the incoming & outgoing traffic
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 37 | P a g e WLAN Access Point If the WLAN Card is inserted into the gateway it has the
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 38 | P a g e Default Policies The Default Policies section sets the basic firewall rules
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 39 | P a g e DMZ The DMZ section configures the demilitarized zone. This feature forward
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 4 | P a g e User Guide The USRobotics M2M Cellular Gateway User Guide explains how to in
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 40 | P a g e These rules allow you to forward data from a WAN interface to the IP add
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 41 | P a g e Outbound Port Filtering Lists the outbound port filtering rules, up to
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 42 | P a g e Outbound Trusted IPs The Outbound Trusted IPs section defines IP addresses
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 43 | P a g e Connection Persistence The Connection Persistence tab configures the w
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 44 | P a g e Connection watchdog: This watchdog tests if the active WAN interface is
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 45 | P a g e I Use PING in addition to DNS Sends a PING and DNS request to the specif
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 46 | P a g e Set to Monthly and enter the day of the month and the time of the day. P
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 47 | P a g e Settings Enable Automatic Provisioning Controls automatic updates from
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 48 | P a g e Time Settings Timezone Sets the timezone used by the unit for the Timed
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 49 | P a g e Data Counters Reset all data counters This resets all data counters. R
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 5 | P a g e Secure, redundant firmware and configuration images ensure the unit can r
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 50 | P a g e Dynamic DNS Enabled Set to Yes to enable Dynamic DNS. Service Provider
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 51 | P a g e Status Displays status information. Click Update to refresh the statu
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 52 | P a g e Logging Customer support may request logfiles to diagnose a problem. To cr
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 53 | P a g e Config Export Download config Click to save the device configuration to
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 54 | P a g e Factory Reset To reset the gateway to the factory default settings and ove
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 55 | P a g e Plugin Tab The Plugin tab configures the serial port settings and the GPS
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 56 | P a g e Serial port settings Baud rate This parameter selects the serial port b
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 57 | P a g e Stop bits This parameter selects the number of stop bits per character.
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 58 | P a g e Enable This parameter enables (Yes) or disables (No) GPS reporting and p
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 59 | P a g e Fix report interval Seconds between reports when GPS fix is available bu
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 6 | P a g e The base unit consists of: Light weight aluminum housing with DIN rail an
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 60 | P a g e UDP settings Hostmname This parameter defines the hostname of the Remot
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 61 | P a g e When the tunnel is successfully added a new field in the VPN tab will appea
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 62 | P a g e IKE Settings The Internet Key Exchange is a protocol used to set-up the sec
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 63 | P a g e Configuring Expansion Cards If the gateway is installed with an Option expa
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 64 | P a g e General Enabled Enables the WLAN access point WLAN Mode Selects a 2.
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 65 | P a g e SSID 1 Network name (SSID) Allows you to change the SSID. Broadcast SSI
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 66 | P a g e IP Config IP address Sets the IP address of the WLAN access point. Netm
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 67 | P a g e DNS 1 and DNS 2 When the gateway is in LAN mode the DNS fields will be empt
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 68 | P a g e General Enabled Click Yes to enable the WLAN client, and then click Sa
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 69 | P a g e IP Config Displays the IP, netmask and gateway addresses of the connecte
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 7 | P a g e Industrial serial card (CG1102) PoE Ethernet switch (CG1103) Basic
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 70 | P a g e 1. Click Manual connection. 2. Enter the network SSID, select an encrypt
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 71 | P a g e Hardware Guide The Hardware Guide provides the detailed technical informati
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 72 | P a g e IP-65 requirement Below you can find the parts for the encasing which are
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 73 | P a g e Front and Back Panels The front and back of the gateway case consist of a
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 74 | P a g e Front Panel Connectors LEDs LED Descriptions Bottom Front Panel The bot
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 75 | P a g e Back Panel Connectors 1 Power connector 9-33 VDC Micro-Fit 3.0, dual
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 76 | P a g e LED Descriptions LED Description WLAN State Indicates the connection statu
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 77 | P a g e Main Board Specifications The gateway is designed with one main board and t
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 78 | P a g e 24 MHz clock signal Master reset signal High speed USB interface
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 79 | P a g e Industry Canada radiation exposure statement This equipment complies wi
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 8 | P a g e USR Universe The USR Universe is the configuration and deployment mechanism
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 80 | P a g e Low Cost Serial Card Specifications Specifications: Female DB9 connecto
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 81 | P a g e Connect the Gateway with another DCE device (modem, PLC,...) In order to c
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 82 | P a g e RS485 One 22 KV isolated RS-485 serial port, 921.6 Kbaud maximum speed
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 83 | P a g e Note: By default the TX and RX of the RS485 connection are disabled. So
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 84 | P a g e Basic Ethernet Switch Specifications Specifications RJ-45 receptacle ta
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 85 | P a g e PoE Ethernet Switch Specifications Specifications RJ-45 receptacle t
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 86 | P a g e Pinout Yellow LED: PoE indicator Green LED: Active when valid links
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 87 | P a g e Power Supply Connector: Examples of the connector you should use are: o
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 88 | P a g e of Developer Card Specifications The Developer card has the following fun
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 89 | P a g e CDMA bands: BC0,1 Output Power Power Class 4 (2W, 33dBm) for GSM, GPR
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 9 | P a g e While the WWAN network interface is always a direct connection to the Intern
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 90 | P a g e Diversity WWAN Antenna The diversity antenna is labelled WWAN Div GPS on t
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 91 | P a g e Maximum VSWR < 2.5:1 with 50 ohm reference impedance Polarization
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 92 | P a g e Antenna Recommendations A number of good antennas are available on the m
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 93 | P a g e Option B Taoglas TG.10.0113 Not recommended for the main antenna (margi
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 94 | P a g e Pinout Yellow LED: Active when operating speed is 100Mbps Inactive w
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 95 | P a g e WAN/LAN Switchover Feature The WAN/LAN switchover feature defines the state
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 96 | P a g e WAN/LAN Switchover Flow Diagram Related Topics Ethernet Tab
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 97 | P a g e Environmental Specifications Operating temperature: -30°C to 70°C Sto
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 98 | P a g e Power Connector The power connector is a Micro-Fit connector from Molex (MX
Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 99 | P a g e o V_PWR: Is the voltage level of the power adapter limited to 1.2A. A litt
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