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Serial ATA 4-Drive NASUser GuideR46.1702.00 rev 0.8 04/07

Serial ATA 4-Drive NASUser GuideIntroducing Your Storage System - 8Back System Requirements• Microsoft Windows Vista; Microsoft Windows XP; Microsoft

Serial ATA 4-Drive NASUser GuideProtecting Local Disks - 9811. On the confirmation message, click OK.The license is now activated and you can continue

Serial ATA 4-Drive NASUser GuideProtecting Local Disks - 992. In the Available disks list, select the disk or partition that you need to protect.Even

Serial ATA 4-Drive NASUser GuideProtecting Local Disks - 100What to do next:3. When the Add Storage System dialog box appears, DiskSafe Express automa

Serial ATA 4-Drive NASUser GuideProtecting Local Disks - 101first backup location in the list is selected by default.)If you need to scan the network

Serial ATA 4-Drive NASUser GuideProtecting Local Disks - 102to the next step.If you select Create a new backup and click Next, you must select the des

Serial ATA 4-Drive NASUser GuideProtecting Local Disks - 103If you clear this option, the disk will be backed up at the next scheduled time or the nex

Serial ATA 4-Drive NASUser GuideProtecting Local Disks - 1049. Review all your selections and click Finish.If you selected the Back up now check box,

Serial ATA 4-Drive NASUser GuideProtecting Local Disks - 1051. Click Status.2. In the Protected disk list, select the disk that you need to back up.3.

Serial ATA 4-Drive NASUser GuideProtecting Local Disks - 1061. Click Status.2. In the Protected disk list, select the disk whose backup or recovery yo

Serial ATA 4-Drive NASUser GuideProtecting Local Disks - 1071. Click Schedule.2. In the Protected disk list, select the disk whose backup schedule you

Serial ATA 4-Drive NASUser GuideIntroducing Your Storage System - 9your network, and its informative wizards and configuration pages will help you acc

Serial ATA 4-Drive NASUser GuideProtecting Local Disks - 1081. Click Restore.2. In Protected disk, select a disk whose backup resides on the storage s

Serial ATA 4-Drive NASUser GuideProtecting Local Disks - 109Enabling or Disabling Remote BootIf you need to recover your system disk or partition, usi

Serial ATA 4-Drive NASUser GuideProtecting Local Disks - 110Enabling Remote BootTo enable remote boot:1. In the Protected disk list on any page, selec

Serial ATA 4-Drive NASUser GuideProtecting Local Disks - 111For Windows 2000, click Yes.For Windows XP only: If the Found New Hardware Wizard asks to

Serial ATA 4-Drive NASUser GuideProtecting Local Disks - 112mat of the data in a file—without adversely affecting the data on your local disk. For mor

Serial ATA 4-Drive NASUser GuideProtecting Local Disks - 113Recovering Files from a BackupTo recover selected folders, files, or sections of files fro

Serial ATA 4-Drive NASUser GuideProtecting Local Disks - 1144. When you have finished viewing or copying all the desired data, select the backup in Ba

Serial ATA 4-Drive NASUser GuideProtecting Local Disks - 115Recovering a Non-system Disk or PartitionYou can recover a non-system disk or partition on

Serial ATA 4-Drive NASUser GuideProtecting Local Disks - 1166. When the confirmation message appears, click Yes.The disk or partition is recovered to

Serial ATA 4-Drive NASUser GuideProtecting Local Disks - 1174. Review the settings for your NIC and select Next.The recovery CD obtains the IP address

Serial ATA 4-Drive NASUser GuideIntroducing Your Storage System - 10Software SpecificationUSB Printer LimitationsThe storage system is designed to wor

Serial ATA 4-Drive NASUser GuideProtecting Local Disks - 118If you select Base Disk, a backup of that disk image on the storage system is created, and

Serial ATA 4-Drive NASUser GuideProtecting Local Disks - 11919. When the completion screen appears, review the results and do one of the following:20.

Serial ATA 4-Drive NASUser GuideProtecting Local Disks - 120• At least one backup must have been performed after remote boot was enabled.• The network

Serial ATA 4-Drive NASUser GuideProtecting Local Disks - 1218. Start DiskSafe Express.9. When a message advises you that the computer name has changed

Serial ATA 4-Drive NASUser GuideProtecting Local Disks - 122The Restore dialog box appears.13. Specify whether you are restoring to the original disk

Serial ATA 4-Drive NASUser GuideProtecting Local Disks - 123recovery is not currently in progress for that disk or partition. (If a recovery is in pro

Serial ATA 4-Drive NASUser GuideProtecting Local Disks - 124

Serial ATA 4-Drive NASUser GuideDisk Configurations - 125Disk ConfigurationsYour storage system supports the following types of disk configurations:•

Serial ATA 4-Drive NASUser GuideDisk Configurations - 126• RAID 10—RAID 10 is similar to RAID 1, but rather than having one disk mirror to one other d

Serial ATA 4-Drive NASUser GuideDisk Configurations - 127The Disk Change Notification page appears:3. To add the disk to the storage system, click Add

Serial ATA 4-Drive NASUser GuideGetting Started - 11Getting StartedGetting started with your storage system involves the following general steps:1. In

Serial ATA 4-Drive NASUser GuideDisk Configurations - 1284. Take the desired action:Adding Hard Disks to a Degraded RAID ConfigurationTo add a hard di

Serial ATA 4-Drive NASUser GuideDisk Configurations - 1293. Click Ignore to continue rebuilding the disk and return to the Web User Interface.The Disk

Serial ATA 4-Drive NASUser GuideDisk Configurations - 130your disks (as described in “Reconfiguring Your Storage System Disks” on page 75).Responding

Serial ATA 4-Drive NASUser GuideDisk Configurations - 131Responding to RAID FailureWhen disk removal/failure causes the entire RAID to fail, the Disk

Serial ATA 4-Drive NASUser GuideDisk Configurations - 132or not the storage system is running. However, if you do this when the storage system is runn

Serial ATA 4-Drive NASUser GuideDisk Configurations - 133click Shut Down to shut down the system.If no message appears, you can manage the unit as you

Serial ATA 4-Drive NASUser GuideDisk Configurations - 134

Serial ATA 4-Drive NASUser GuideTroubleshooting - 135TroubleshootingResetting the Web User Interface PasswordTo reset the password to its factory defa

Serial ATA 4-Drive NASUser GuideTroubleshooting - 1362. In the left pane, click System Log.The System Log page displays the date and time of the event

Serial ATA 4-Drive NASUser GuideTroubleshooting - 1373. In the left pane, select the name of the shared folder from which you want to disconnect, and

Serial ATA 4-Drive NASUser GuideGetting Started - 12considerations, see “Step One: Determine Your Configuration” on page 12.2. Set up your storage sys

Serial ATA 4-Drive NASUser GuideTroubleshooting - 138I cannot access the Web User Interface.If you are using the Storage System Console, make sure the

Serial ATA 4-Drive NASUser GuideTroubleshooting - 139case, you must change both the time zone and time on the storage system. For example, if the Acti

Serial ATA 4-Drive NASUser GuideTroubleshooting - 140the unit name is no longer than 256 characters and does not contain a slash (/), that the unit co

Serial ATA 4-Drive NASUser GuideTroubleshooting - 141displays in parentheses the number of users, AD Bind Point total users, and the limit for number

Serial ATA 4-Drive NASUser GuideTroubleshooting - 142If the network configuration is correct and it still doesn’t work, the DHCP service might not be

Serial ATA 4-Drive NASUser GuideTroubleshooting - 143where IP_address is the IP address of the storage system. If you do not see Reply from..., the pr

Serial ATA 4-Drive NASUser GuideTroubleshooting - 144If the Status is Offline, review the troubleshooting procedures in the preceding section.• If you

Serial ATA 4-Drive NASUser GuideTroubleshooting - 145If desired, you can save the file in a different location.Once the file has been created, you can

Serial ATA 4-Drive NASUser GuideTroubleshooting - 146Microsoft iSCSI Initiator will not match the recovery password on the storage system.To address t

Serial ATA 4-Drive NASUser GuideSupport Information - 147Support InformationIf you are having trouble with the configuration or operation of your Stor

Serial ATA 4-Drive NASUser GuideGetting Started - 13For more information about configurations, see the “Disk Configurations” on page 125.Step Two: Set

Serial ATA 4-Drive NASUser GuideSupport Information - 148For current support contact information, go to www.usr.com/support.Turkey / Türkiye www.usr.c

Serial ATA 4-Drive NASUser GuideRegulatory Information - 149Regulatory InformationManufacturer’s Declaration of ConformityU.S. Robotics Corporation 93

Serial ATA 4-Drive NASUser GuideRegulatory Information - 150UL Listing/CUL Listing:This information technology equipment is UL Listed and C-UL Listed

Serial ATA 4-Drive NASUser GuideU.S. Robotics Corporation Two (2) Year Limited Warranty - 151U.S. Robotics Corporation Two (2) Year Limited Warranty1.

Serial ATA 4-Drive NASUser GuideU.S. Robotics Corporation Two (2) Year Limited Warranty - 1522.2 CUSTOMER is specifically advised to make a backup cop

Serial ATA 4-Drive NASUser GuideU.S. Robotics Corporation Two (2) Year Limited Warranty - 1534.2 Any product or part returned to U.S. ROBOTICS without

Serial ATA 4-Drive NASUser GuideU.S. Robotics Corporation Two (2) Year Limited Warranty - 1545.3 TO THE FULL EXTENT ALLOWED BY LAW, THE FOREGOING WARR

Serial ATA 4-Drive NASUser GuideGetting Started - 142. Near the front of the tray is a spacer containing four screws. Squeeze the tabs toward each oth

Serial ATA 4-Drive NASUser GuideGetting Started - 15If you have fewer than four disks, load the bottom trays first and leave the top tray or trays emp

Serial ATA 4-Drive NASUser GuideGetting Started - 16Step Three: Install the Storage System ConsoleInstall the Storage System Console on a computer on

Serial ATA 4-Drive NASUser GuideGetting Started - 17the following window appears:5. Click Finish.Step Four: Initialize the Hard DisksTo initialize the

U.S. Robotics Corporation 935 National Parkway Schaumburg, Illinois 60173-5157 USANo part of this documentation may be reproduced in any form or by an

Serial ATA 4-Drive NASUser GuideGetting Started - 18The Storage System Console appears:2. In the left pane, click the name of the storage system. Then

Serial ATA 4-Drive NASUser GuideGetting Started - 19If the System Initialization page appears, you need to initialize your disks:If not all the hard d

Serial ATA 4-Drive NASUser GuideGetting Started - 20When this process is complete, the storage system restarts and displays the welcome page:Step Five

Serial ATA 4-Drive NASUser GuideGetting Started - 21Specify the time using the 24-hour format. For example, enter 2:00 P.M. as 14:00:00.When you click

Serial ATA 4-Drive NASUser GuideGetting Started - 225. Select the configuration that you chose from the table on page 12 and click Next. By default, t

Serial ATA 4-Drive NASUser GuideGetting Started - 23Capacity of drives:7. In each text box, enter the size of each disk that you plan to back up (spec

Serial ATA 4-Drive NASUser GuideGetting Started - 24When you click Next, the Disk Space Distribution page appears:8. To accept the suggested percentag

Serial ATA 4-Drive NASUser GuideGetting Started - 25Accessing the Web User InterfaceOnce you have completed the initial configuration of your storage

Serial ATA 4-Drive NASUser GuideGetting Started - 26Accessing the Web User Interface Using the Storage System ConsoleIf you want to access the Web Use

Serial ATA 4-Drive NASUser GuideGetting Started - 272. In the left pane, select the name of the storage system that you want to manage (for example, S

iiiContentsSafety InstructionsGeneral . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Serial ATA 4-Drive NASUser GuideGetting Started - 28Navigating the Web User InterfaceOnce you log in to the Web User Interface, the Home page appears:

Serial ATA 4-Drive NASUser GuideGetting Started - 29age system.On the Home page, you can also click Current Connections:This displays information abou

Serial ATA 4-Drive NASUser GuideGetting Started - 30configuration settings; viewing information about system events; and shutting down the system remo

Serial ATA 4-Drive NASUser GuideGetting Started - 31Favorites or BookmarksIf the storage system has a name registered with a DNS server on your networ

Serial ATA 4-Drive NASUser GuideGetting Started - 32The Users & Computers page appears:2. Click Add.3. Select the type of user that you want to ad

Serial ATA 4-Drive NASUser GuideGetting Started - 33• Windows/Mac OS X user (CIFS)• Linux/Other Mac user (NFS)

Serial ATA 4-Drive NASUser GuideGetting Started - 344. Enter the requested user information and click Done:The specified user name and type appears in

Serial ATA 4-Drive NASUser GuideGetting Started - 35To create a shared folder:1. In the navigation bar, click Shared Folders.The Shared Folders page a

Serial ATA 4-Drive NASUser GuideGetting Started - 363. In Shared folder name, enter a unique name for the shared folder.This name can be up to 64 char

Serial ATA 4-Drive NASUser GuideGetting Started - 37there (if her access level was changed).6. When finished, click Apply.Accessing Shared FoldersOnce

Serial ATA 4-Drive NASUser GuideivDeleting a Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Serial ATA 4-Drive NASUser GuideGetting Started - 38where you install the Storage System Console must be on the same network as the storage system.Usi

Serial ATA 4-Drive NASUser GuideGetting Started - 39\\Storage\PhotosAlternatively, you can click Browse and select the shared folder from the Microsof

Serial ATA 4-Drive NASUser GuideGetting Started - 40view of all the storage system servers it found: 3. In the left pane, double-click the name of the

Serial ATA 4-Drive NASUser GuideGetting Started - 41that can be accessed using the guest user name and password are listed first:4. In the left pane,

Serial ATA 4-Drive NASUser GuideGetting Started - 42logon.If you clear this option, you must repeat this procedure each time you want to access the sh

Serial ATA 4-Drive NASUser GuideGetting Started - 43/NASDisk-00002/folder /mnt/my_directory).4. Repeat steps 1 through 3 for each shared folder that y

Serial ATA 4-Drive NASUser GuideGetting Started - 44

Serial ATA 4-Drive NASUser GuideManaging Your Storage System - 45Managing Your Storage SystemThe Web User Interface lets you perform a number of tasks

Serial ATA 4-Drive NASUser GuideManaging Your Storage System - 46list of all currently configured Windows and Mac OS X users, as well as all Linux and

Serial ATA 4-Drive NASUser GuideManaging Your Storage System - 47Modifying UsersIn local authentication mode, for Windows and Mac OS X users you can c

Serial ATA 4-Drive NASUser GuidevTroubleshootingResetting the Web User Interface Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Serial ATA 4-Drive NASUser GuideManaging Your Storage System - 48• Linux/Other Mac user (NFS)4. Make the desired change and click OK:Removing UsersIn

Serial ATA 4-Drive NASUser GuideManaging Your Storage System - 491. In the navigation bar, click Users.2. Select the user that you need to remove.3. C

Serial ATA 4-Drive NASUser GuideManaging Your Storage System - 50You can create up to 128 groups.To add a group:1. In the navigation bar, click Users.

Serial ATA 4-Drive NASUser GuideManaging Your Storage System - 51Changing the Group MembershipIn local authentication mode, you can change which users

Serial ATA 4-Drive NASUser GuideManaging Your Storage System - 525. Specify which users should belong to this group, and then click OK:The selected us

Serial ATA 4-Drive NASUser GuideManaging Your Storage System - 53The group no longer appears in Groups.Changing the Authentication ModeYour storage sy

Serial ATA 4-Drive NASUser GuideManaging Your Storage System - 54To change the authentication mode:1. In the navigation bar, click Users.2. In the lef

Serial ATA 4-Drive NASUser GuideManaging Your Storage System - 55The Active Directory User Login page appears.8. In User name, enter the name of a use

Serial ATA 4-Drive NASUser GuideManaging Your Storage System - 56When you click Next, the Active Directory Tree page appears.11. Select the organizati

Serial ATA 4-Drive NASUser GuideManaging Your Storage System - 5713. In Password, enter the password associated with the specified user name, and then

Serial ATA 4-Drive NASUser Guidevi

Serial ATA 4-Drive NASUser GuideManaging Your Storage System - 58Synchronizing the Storage System and Active Directory serverBy default, the storage s

Serial ATA 4-Drive NASUser GuideManaging Your Storage System - 59preceded by an @ symbol.)By default, the storage system includes a shared folder name

Serial ATA 4-Drive NASUser GuideManaging Your Storage System - 60disconnects or shuts down her computer. The next time she connects, she will either n

Serial ATA 4-Drive NASUser GuideManaging Your Storage System - 61To delete a shared folder:1. In the navigation bar, click Shared Folders.2. In the Sh

Serial ATA 4-Drive NASUser GuideManaging Your Storage System - 62page in DiskSafe Express).If a user needs to recover a disk using the recovery CD or

Serial ATA 4-Drive NASUser GuideManaging Your Storage System - 63can only enter ASCII characters whose code values are less than 128.4. Click Change P

Serial ATA 4-Drive NASUser GuideManaging Your Storage System - 646. When the confirmation message appears, click OK.If you changed the backup for boot

Serial ATA 4-Drive NASUser GuideManaging Your Storage System - 654. When prompted to confirm the deletion, click OK.All backups of all disks associate

Serial ATA 4-Drive NASUser GuideManaging Your Storage System - 66network or through an Internet service provider.To set up e-mail alerts:1. In the nav

Serial ATA 4-Drive NASUser GuideManaging Your Storage System - 67This sends a test message to the specified recipients. If they do not receive the tes

Serial ATA 4-Drive NASUser GuideSafety Instructions - 7Safety Instructions Use the following safety guidelines to help ensure your own personal safety

Serial ATA 4-Drive NASUser GuideManaging Your Storage System - 685. Click Upgrade.6. If you are upgrading from version 1.0 or 1.1, click Continue to d

Serial ATA 4-Drive NASUser GuideManaging Your Storage System - 695. When the confirmation message appears, click OK.You can now unplug the USB device.

Serial ATA 4-Drive NASUser GuideManaging Your Storage System - 70authentication mode, you cannot change the storage system name.Using the System page,

Serial ATA 4-Drive NASUser GuideManaging Your Storage System - 714. Click Apply.The system date, time, or time zone In Date, enter or select the desir

Serial ATA 4-Drive NASUser GuideManaging Your Storage System - 725. When the confirmation message appears, click OK.Changing the Network SettingsThe N

Serial ATA 4-Drive NASUser GuideManaging Your Storage System - 73You can change these settings at any time.You can also configure the storage system t

Serial ATA 4-Drive NASUser GuideManaging Your Storage System - 74The IP address of the gatewayIf your network includes a gateway, and if the storage s

Serial ATA 4-Drive NASUser GuideManaging Your Storage System - 754. Click Apply.5. When the confirmation message appears, click OK.Reconfiguring Your

Serial ATA 4-Drive NASUser GuideManaging Your Storage System - 76• The overall status of the disks:• Normal—All the disks are working properly.• Degra

Serial ATA 4-Drive NASUser GuideManaging Your Storage System - 77have been backed up to the storage system.To expand the amount of disk space allocate

Serial ATA 4-Drive NASUser GuideSafety Instructions - 8

Serial ATA 4-Drive NASUser GuideManaging Your Storage System - 78to make these changes.To change the disk configuration or storage space allocation:1.

Serial ATA 4-Drive NASUser GuideManaging Your Storage System - 79are adding disks, wait until the disk LED is blue before you click Scan.To accept the

Serial ATA 4-Drive NASUser GuideManaging Your Storage System - 80The screen displays the progress of the process:When this process is complete, the st

Serial ATA 4-Drive NASUser GuideManaging Your Storage System - 81To update the information on this page, click Refresh.Logging Out of the Web User Int

Serial ATA 4-Drive NASUser GuideManaging Your Storage System - 823. To log back in to the Web User Interface later, click Log In.Shutting Down the Sto

Serial ATA 4-Drive NASUser GuideManaging Your Storage System - 831. In the navigation bar, click Advanced.2. In the left pane, click Shut Down.3. In A

Serial ATA 4-Drive NASUser GuideManaging Your Storage System - 84

Serial ATA 4-Drive NASUser GuideAccessing the Storage System through FTP and SSH - 85Accessing the Storage System through FTP and SSHFTPIf you enabled

Serial ATA 4-Drive NASUser GuideAccessing the Storage System through FTP and SSH - 86has no effect on file transfers between the users and the storage

Serial ATA 4-Drive NASUser GuideAccessing the Storage System through FTP and SSH - 87http://storage_system/home_mainF.cgiwhere storage_system is the n

Serial ATA 4-Drive NASUser GuideIntroducing Your Storage System - 7Introducing Your Storage SystemThe Serial ATA 4-Drive NAS is an intelligent network

Serial ATA 4-Drive NASUser GuideAccessing the Storage System through FTP and SSH - 88To return to the Web User Interface, click the browser’s Back but

Serial ATA 4-Drive NASUser GuideProtecting Local Disks - 89Protecting Local DisksEven if most of your data is stored and protected on your storage sys

Serial ATA 4-Drive NASUser GuideProtecting Local Disks - 90operating system or applications.Getting StartedSystem RequirementsEach computer where Disk

Serial ATA 4-Drive NASUser GuideProtecting Local Disks - 914. If a security warning appears, click Run.The installation wizard starts.5. On the first

Serial ATA 4-Drive NASUser GuideProtecting Local Disks - 923. If the Microsoft iSCSI Initiator 2.0 is already installed, go to step 4.If this componen

Serial ATA 4-Drive NASUser GuideProtecting Local Disks - 93It might take some time to copy and configure the associated files.6. When a message appear

Serial ATA 4-Drive NASUser GuideProtecting Local Disks - 949. Click Next to install DiskSafe Express in the displayed location.Alternatively, you can

Serial ATA 4-Drive NASUser GuideProtecting Local Disks - 95After you restart the computer, the Add License dialog box appears:11. Type the key code fo

Serial ATA 4-Drive NASUser GuideProtecting Local Disks - 96If you already protected a disk, the application window appears:The Status page displays th

Serial ATA 4-Drive NASUser GuideProtecting Local Disks - 97the next section).Activating Your License without an Internet ConnectionIf your license was