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My modem isn’t achieving a 56K Internet connection.
Solution 1:
Contact your ISP to verify that the number you are dialling supports V.90/V.92 speeds.
Solution 2:
Contact your telephone company to verify that the telephone line for your modem sup-
ports V.90/V.92 speeds.
Solution 3:
Line interference or the routing of the telephone call to your ISP may be causing a
slower connection speed. Try placing the call again.
Additional Information
For regulatory and warranty information, see the User Guide on the USRobotics
Installation CD-ROM.
For operation and configuration information, see the User Guide on the USRobotics
Installation CD-ROM. The User Guide contains detailed information on the use and
configuration of your modem.
For expanded troubleshooting and additional information:
1. See the User Guide on the USRobotics Installation CD-ROM.
2. Go to the Support section of the USRobotics Web site at
www.usr.com/support/
.
Many of the most common difficulties that customers experience have been addressed in
the FAQ and Troubleshooting Web pages for your modem. The support pages also con-
tain information on the latest drivers and may contain documentation updates.
3. Submit your technical support question using an online form, or contact the USRobotics
Technical Support Department.
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